Specified Commercial Transactions Act
| Seller | StrayCubic |
|---|---|
| Representative / Operations Manager | Will be disclosed without delay via email upon request from the user. |
| Address | Will be disclosed without delay via email upon request from the user. |
| Contact Information | Please contact us via the inquiry form on the official StrayCubic website or the designated support email address. * The telephone number will also be disclosed without delay upon request. * To keep accurate records, inquiries regarding the Service are accepted in principle via the in-app inquiry form or email. |
| Sales Price | The amount including consumption tax is clearly stated on the purchase screen (shop screen) for each target digital content (Paid Items, Music Packs, etc.). |
| Additional Costs | Communication charges (packet data fees, etc.) incurred by downloading, installing, and progressing/playing the Service are the responsibility of the customer. The amount depends on the contract between the customer and their communication carrier. |
| Payment Time and Method | Payment will be made in accordance with the payment methods and timings set by the payment platform used by the customer (App Store, Google Play, etc.). |
| Delivery Time of Goods (Digital Content) | Immediately after the completion of the purchase procedure (payment processing), the items will be granted to the customer's account and become available for use. |
| Returns and Cancellations | Due to the nature of the products (digital content), we cannot accept returns, cancellations, or refunds after purchase. Please be aware of this in advance. However, if the product was not properly provided due to an unintended defect on our part, please contact customer support. |
| Operating Environment / Compatible Devices | Please check the supported OS and operating environment conditions stated on each app's download page (App Store, Google Play, etc.). The Service may not operate correctly in environments other than those specified. |
| Special Clause on Hidden Defects | The Service is provided on an "as is" basis, and we do not guarantee that it will be entirely free of defects (bugs). If critical defects are discovered, we will provide fixes and updates to the best of our ability. |